Frequently Asked Questions

Frequently Asked Questions

Do I Need to Connect the LaunchWorks Software to My BusinessObjects Database?
Question:   I had a question about the SQL requirement for LaunchWorks. Is this a configuration DB for the app itself, or is there a requirement for...
Wed, Mar 16, 2016 at 12:15 PM
Which Operating Systems can be used?
Question: Which Operating Systems can be used? Answer: You can use client's choice of: Linux (Redhat 5+) Window ...
Wed, Jul 13, 2016 at 3:12 PM
What assurances does LaunchWorks provide about secure design, implementation and testing?
Question: What assurances does LaunchWorks provide about secure design, implementation, and testing? Answer: Basis of platform is secure, mul...
Wed, Jul 13, 2016 at 3:16 PM
I am looking for a reporting tool that can be layered over an existing mySQL database and used via the web my many users to chart/graph/dashboard data specific to each user. What is a good solution for getting this done? LogiXML, SAP, etc?
Question: I am looking for a reporting tool that can be layered over an existing MySQL database and used via the web my many users to chart/graph/das...
Wed, Mar 16, 2016 at 12:20 PM
What is the Level of Data Protection at Rest?
Question: What is the level of data protection at rest? Answer: In a normal implementation, there is no client data stored on the Report L...
Wed, Jul 13, 2016 at 3:23 PM
What is LaunchWorks responsible to provide for support and patches?
Question: What is LaunchWorks responsible to provide for support and patches? Answer: LaunchWorks provides 12 months of support/upgrades as pa...
Wed, Jul 13, 2016 at 3:28 PM
Remote access to support the LW system/application? What is expected? Required?
Question: Is there remote access to support the LW system/application? What is expected? What is required? Answer: VPN or remote acce...
Wed, Jul 13, 2016 at 3:37 PM
As a client, what is our responsibility to cover in regards to security/privacy?
Question: As a client, what is our responsibility to cover in regards to security/privacy? Answer: While data security is everyone's res...
Wed, Jul 13, 2016 at 3:42 PM
Is it OS and or DB restrictive? Is your hardware required or can users existing hardware be utilized?
Question: Am I required to use your hardware or can a user utilize existing hardware? Answer: The Launch application platform can run on any...
Tue, Jul 12, 2016 at 8:18 PM
Your software generates everything?
Question: Your software generates everything? Answer: Through the SKD we gather, cache and display the content from the BOE system throug...
Wed, Jul 13, 2016 at 3:09 PM