How-to Articles

Default solution folder, feel free to edit or delete it.

Determine Software Version
Go to the Administration login screen. Admin Console URL Format: http://server:8080/launch/administration Under "Logon" there shoul...
Fri, Mar 4, 2016 at 7:39 PM
Check for Ports Open Between Servers
Step-by-Step Guide Open Windows Start Menu In the Search for Programs and Files field, type CMD to open command window Test by typing tel...
Mon, Apr 18, 2016 at 9:51 AM
Enable Webi Report Tool Applet
Step-by-Step Guide Start > Search for "Configure Java" > Click Java Control Panel opens > Security tab > Edit Site Lis...
Mon, Apr 18, 2016 at 12:18 PM
How to Disable the Default Error Page
In situations where the logs are providing no information and you are getting a default error message, you may want to disable the catchall error page to se...
Fri, Mar 4, 2016 at 7:41 PM
How to Query a List of Named Users in BOE
Step-by-Step Guide In Browser, Visit: http://<server name>.com:8080/AdminTools Log on with following credentials: System: USNASRPT...
Fri, Mar 4, 2016 at 7:42 PM
Redeploy BOE Web Apps
BOE 3.1 If the CMC (or any other web app) stops functioning you can undeploy / redeploy to fix. Go to Tomcat manager. If you don't have...
Fri, Mar 4, 2016 at 7:45 PM
Suppressed Reboot State Stopping Install
Error on install that is prohibiting BOE install   Step-by-Step Guide Run installer See reboot state error If something else has be...
Wed, Mar 9, 2016 at 2:10 PM
User Prompt for Database Logon
The developers used this to set this:   If you keep the settings for the viewing of the report to what we migrated over and the developers...
Mon, Apr 18, 2016 at 12:20 PM
What Port is Tomcat Running on?
This will show you how to determine what port Tomcat is running on if the standard 8080 is not used or if an implementation has multiple versions of Tomc...
Fri, Mar 4, 2016 at 7:53 PM
Turn on Interactive Viewer Export Option
To turn on the Interactive Viewer on the Report View, please follow these steps:   1) Make sure user is part of a specific group (e.g. Interactive_Vi...
Fri, Mar 11, 2016 at 2:29 PM