In the event that Business Objects has been patched or upgraded, the LaunchWorks application will need to be updated as well for the changed files. There are 2 sets of files from the Business Objects server that will need to be provided:


Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib 
Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\external


These files will be copied to the LaunchWorks location {Tomcat Root}\webapps\launch\WEB-INF\lib

 NOTE: If/When prompted to overwrite duplicate file, select yes for all update files.


For installations using Crystal Reports through ReportLaunch, the following location will also need to be updated

Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\crystalreportviewers