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I cannot log into portal

I'm having issues logging into our company portal. I've typed in my email and password and it will not work. Please help!


Hey Marci, 

Here are a few possible solutions for you issue.

  1. Your username might require a screen name of some sort, not an email address. 
  2. Passwords are case sensitive and can also take symbols. Be sure you are typing your password in correctly.
  3. You can always press the "Forgot password" link on your portal to reset your password. 
  4. If all else fails, contact your portal administrator and maybe they can help you. 


Good luck!

My problem was solved with your second suggestion. Thank you for the reply!

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